Privacy policy

Privacy

Privacy Notice

Data controller's identity and contact details

Soluciones y Servicios Empresariales, S.C., (hereinafter "Soluciones", "we", the "Firm"), with address at José Benitez 2450, Office 102, Colonia Obispado, Monterrey, Nuevo Leon, Mexico, 64060, is responsible for the use and protection of your personal data, in strict compliance with the provisions of article 16, paragraph I, of the Mexican Federal Law on Protection of Personal Data Held by Private Parties (hereinafter, the “Law”).

This Privacy Notice regulates the way in which we will treat the data that you provide us and those that we collect when (i) use our website:https://soluciones-cpa.com/, which is a site owned by Soluciones, (ii) send information to our emails with termination @soluciones-cpa.com or @ssemty.com, and/or; (iii) you provide it to us by telephone at +52 (81) 8192-2561.

Collection and use of personal data object of treatment

Soluciones y Servicios Empresariales, S.C. is responsible for protecting the confidentiality and privacy of the information entrusted to it. As part of this obligation, Soluciones undertakes to protect and properly use the personal information or personal data of: a) identification (name, address, data from the official identification document, tax ID number, Individual Population Registry Code and autograph signature); b) location; c) contact (e-mail and telephone numbers); d) labor background; e) academic background, and; f) sensitive personal data, (all of the afore mentioned referred to hereinafter as "Personal Data") that is collected through its website and/or is provided voluntarily by visitors to our website (hereinafter the "Users" , "You"), as well as through our emails or by telephone.

By using our website, you authorize Soluciones to collect and process the personal data specified in this Privacy Notice for the purposes mentioned in this same notice. Likewise, your registration constitutes your agreement and acceptance of our Privacy Notice and the modifications that it may eventually have.

Soluciones undertakes not to sell, exchange, transfer, share, publish or disseminate to third parties outside of Soluciones, without your authorization, the data that you provide us. Your data is yours. The only way we would be forced to disclose your data is by order of a competent authority.

Personal data subject to processing

At Soluciones, we obtain Personal Data about Users when they choose to provide it, among others, to contact mailboxes, to register for certain services or obtain fee proposals. By registering and/or submitting Personal Data on our website, by email or by telephone, you also agree to the use of this information in accordance with this Privacy Notice. Your Personal Data is not used for other purposes, unless we obtain your consent, or unless required or permitted by law and/or applicable regulations. For example, if you send us an email requesting information about Soluciones, we will use your email address and other information that you provide to respond to your request, in accordance with the principles and in terms of the provisions of the Law, its Regulations and the applicable legislation on the matter.

Sensitive personal data

Soluciones only collects sensitive Personal Data when the relevant persons voluntarily provide us with this information, or when said information is required or permitted by law and/or applicable regulations, to be collected. Sensitive information includes Personally Identifiable Information (“PII”) about racial or ethnic origin, political beliefs, union membership, religious, philosophical, or similar beliefs, present and future physical or mental health, genetic information, sexual life, or criminal record.

We ask you to be discreet when providing sensitive Personal Data to Soluciones and under no circumstances provide Personal Data to Soluciones, unless you consent to the use of said information for its legitimate commercial purposes, and consent to the storage of said information in Soluciones’ databases. If you have any questions about what is stated here, please contact the personal data protection department of Soluciones at the email address indicated below: datospersonales@soluciones-cpa.com

 The purpose for data processing

In terms of the provisions of article 16, section II, of the Law, we inform you that, generally, our intention is to collect only Personal Data that is voluntarily provided by Users, so that we can offer information and/or services to those Users, such as: a) identification of clients or potential clients; b) inquiries and requests for service proposals; c) participation in blogs on our website; d) subscription to content published by Soluciones; e) electronic communications of an informative nature that we distribute among Users and/or subscribers; f) sending you communications about events, promotions or news from Soluciones; g) contacting you in relation to any comment or suggestion you make to us through our contact form; h) offer information on employment opportunities; i) issue electronic documents (invoices, credit notes, payment supplements, etc.), and; j) notifying you about changes that may occur in our Privacy Notice.

Please review this Privacy Notice to learn more about how we collect, use, share and protect the Personal Data we have collected. Soluciones generally collects only the Personal Data necessary to respond to the request of the Users. When additionally, Personal Data is requested, you will be notified at the time of collection through the corresponding Privacy Notice.

Automatic collection of personal data

In some cases, Soluciones automatically collects certain types of information when you visit our website, through emails that we may exchange or through telephone calls. Automated technologies may include the use of web server logs to collect IP addresses and cookies. The collection of this information will allow us to better understand, and improve the performance, usability and effectiveness of the Soluciones website and measure the effectiveness of our marketing activities.

IP addresses

An IP address is a number assigned to your computer every time you access the Internet. It allows computers and servers to recognize and communicate with each other. IP addresses from which visitors appear to originate may be logged for computer security and system diagnostic purposes. This information may also be used in aggregate form to drive the website for trend and performance analysis.

Cookies

A cookie is a small piece of text that a website places in your browser's cookie file and allows the site to remember who you are. Soluciones only uses cookies based on the Law, in accordance with article 14 of the Regulations of the Law and the other applicable regulations.

Cookies by themselves do not tell us your email address, nor do they provide additional information that would otherwise allow you to be personally identified. If you visit Soluciones’ website, we use cookies to compile aggregate statistics to help us determine the areas of the site that Users prefer.

If you subsequently register on the Soluciones website, this information may be linked to a cookie in order to improve and personalize your online experience.

You have the option to decide whether or not to accept cookies. You can set your computer to notify you when you receive a cookie or to refuse cookies. However, please note that if you do not accept cookies, you may not be able to fully experience some features of our website.

By deleting or preventing the installation of a cookie from our site, you may lose the settings that you have made to personalize your experience on our site or prevent such personalization.

Mechanisms for expressing refusal to data processing

You have several choices regarding the use of our site. In general, you are not required to submit or provide any personal data when you visit our website, but Soluciones may require you to provide certain personal data so that you can receive additional information about our services. Some websites may also ask for your permission for certain uses of your personal data, and you may decline such uses. If you decide to unsubscribe from a service or communication, you can exercise any of your Rights of Access, Rectification, Cancellation or Opposition (hereinafter “ARCO Rights”), and revoke your consent for the processing of your personal information in accordance with what is stated later in this Privacy Notice.

Sharing and transfer of PII

In compliance with the provisions of article 16, section V, of the Law, we do not share Personal Data with third parties or affiliates, except when necessary for our legitimate professional and business needs, to carry out your requests, and/or according to as required or permitted by law or professional standards.

In particular, Soluciones may transfer your Personal Data: a) with competent authorities; b) affiliated or subsidiary companies of Soluciones; c) third parties or providers of products or services with which Soluciones has entered into a respective contract to ensure and protect the confidentiality and security of your Personal Data.

The foregoing, in order to comply with the various obligations derived from the use of this website, without prejudice to the exceptions indicated by Mexican legislation, including the Law and its Regulations, as well as other current and applicable legislation.

In some cases, Soluciones may also share Personal Data about you with outside companies or service providers or vendors who work on our behalf to help fulfill your requests. Said transfers will be notified in each of the Privacy Notices applicable to the case and the treatment in question.

Soluciones may also disclose Personal Data in connection with the sale, assignment or other transfer of the business of the site to which the data refers, in order to respond to requests from government agencies or other types of authority or when required by applicable laws, court orders or government regulations. These data communications may also be necessary for data privacy or security audits and/or to investigate or respond to a security complaint or threat. Soluciones does not sell PII to third parties. In addition, Soluciones will not transfer the Personal Data that you provide to third parties for their own direct marketing use.

Soluciones uses appropriate physical, technological and administrative procedures to protect your Personal Data, which are stored in controlled databases with limited access.

Data security and integrity

Soluciones has reasonable security policies and procedures to protect Personal Data against damage, loss, alteration, destruction or unauthorized use, access or treatment. However, despite the best efforts of Soluciones, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your Personal Data is limited to those who have a need to know. Individuals who have access to data or Personal Data are required to maintain the confidentiality of such information. We also make reasonable efforts to retain Personal Data only for as long as the information is necessary to fulfill individual requests or until Users request that the information be deleted.

Links to other sites

Please note that the website of Soluciones may contain links to other sites. We invite you to review the privacy policy and/or Privacy Notice of each visited website, before disclosing any Personal Data.

You must take into account that the information you enter on sites outside of Soluciones may coincide with that which you have entered or will enter in the forms on our website. Consequently, you must be aware and be responsible for taking the same care that you have with your information on the Soluciones’ site, on the other sites where you browse or feed information of any kind.

Means and procedures to exercise the ARCO Rights

In accordance with the provisions of article 16, section IV, of the Law, if you have sent personal information to Soluciones at any time, you may exercise your ARCO Rights and revoke your consent regarding the processing of your Personal Data, either by yourself or through your legal representative. For this purpose and in accordance with article 29 of the Law, you may send your request for ARCO Rights to the email address of the personal data protection area of ​​Soluciones: datospersonales@soluciones-cpa.com, which must contain and accompany the following:

  1. Your name, or your legal representative’s name, address, e-mail or other means to communicate the response to your request;
  2. The documents that prove your identity or, where appropriate, the legal representation of you as the owner of the Personal Data;
  3. The clear and precise description of the Personal Data with respect to which you seek to exercise any of your ARCO Rights, and;
  4. Any other element or document that facilitates the location of your Personal Data.

At Soluciones, we will make every reasonable and practical effort to comply with your request, as long as it is appropriate in accordance with the Law, its Regulations and other applicable regulations.

ARCO Rights and/or revocation of consent

In terms of the provisions of articles 16, section III, and 8, last paragraph, of the Law, in addition to the mechanisms previously indicated regarding the disabling of certain tools while you browse our website, you may opt at any time, during the processing of your PII, for expressing your intention to limit the use or disclosure of your Personal Data. Likewise, you may revoke your consent regarding the processing of your Personal Data, unless it is required to continue with the processing by virtue of compliance with a legal obligation imposed on Soluciones in its capacity as responsible, or, when the consent does not be required in terms of the provisions of articles 10 and 37 of the Law.

The way in which you can carry out said revocation of authorization is by requesting it by email to: datospersonales@soluciones-cpa.com

Changes in the privacy policy

This Privacy Notice may undergo modifications, changes or updates derived from new legal requirements; our own needs for the services we offer; our privacy practices; changes in our business model, or other causes. That is why, in compliance with the provisions of article 16, section VI, of the Law, in the event that there is any change in this Privacy Notice, Soluciones will inform you through our website: https://soluciones-cpa.com/ or, by sending an e-mail to the address you have registered with us, so that you, as the owner of the PII or Personal Data, take the corresponding measures in order to safeguard your rights.

Consent to the processing of your personal data

You consent to your Personal Data being processed in accordance with the terms and conditions reported in this Privacy Notice at the time of contracting the services provided by Soluciones y Servicios Empresariales, S.C. and/or at the time of explicitly expressing your will.

"In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail".